Yes, Nuhr Home incense cones are pet friendly when used responsibly.

Our incense is made using high quality, natural ingredients being 100% Oud Agarwood Powder (no burning agents) and is free from harmful toxins. This means that, when used in a well-ventilated space, our incense cones are safe to enjoy in homes with pets.

However, as with any scented product, we recommend:

• Burning incense in a ventilated area to allow fresh air to circulate.
• Keeping incense out of reach of pets to avoid direct contact with smoke or hot surfaces.
• Observing your pet’s comfort, if they show signs of sensitivity, simply move the incense to a different room.

At Nuhr Home, we care deeply about the well being of every home, including its furry family members. Our incense is designed to elevate your space with luxurious oud fragrance while remaining gentle and mindful of your environment.

Each Nuhr Home candle is crafted with care to deliver a luxurious, long lasting burn and a beautifully balanced fragrance throughout your home.

Our classic black candle offers an impressive burn time of up to 50 hours, allowing you to enjoy the rich, warm scent of Oud for days on end.

Every candle is made from high quality natural wax and clean fragrance oils, ensuring a slow, even burn and a consistent scent experience from start to finish.

To get the best performance from your candle:

• Allow the first burn to reach the edges of the jar to prevent tunnelling.
• Trim the wick to around 5mm before each use.
• Burn for 2–4 hours at a time to maintain an even melt and extend longevity.

At Nuhr Home, our candles are more than just fragrance, they are moments of calm, warmth, and elegance, designed to last.

Nuhr Home incense cones do not set off fire alarms when used correctly.

Our incense cones are carefully formulated to release a light, clean stream of smoke, just enough to disperse the beautiful oud fragrance throughout your home, without producing excessive smoke or residue.

To avoid triggering alarms, we recommend:

• Burning incense in a well-ventilated area, we recommend burning incense in a passage / hallway to allow the scent to travel.
• Burning one cone at a time and allowing it to fully extinguish before lighting another.

When used responsibly, our incense provides a luxurious scent experience without compromising your safety or comfort.

At Nuhr Home, every product is designed to elevate your space with elegance and care, so you can enjoy our fragrances with complete peace of mind

Our 100ml Nuhr Home reed diffusers are designed to provide long lasting, continuous fragrance that transforms your space with effortless luxury.

Each diffuser is made using premium, clean fragrance oils, carefully blended to ensure a consistent scent throw without harsh chemicals or additives. Enjoy having a background scent in a room which is not overpowering, providing the perfect scent balance for your room.

On average, a 100ml diffuser will last a minimum of 4 months, but many of our customers find that it continues to fragrance their home for up to 6–7 months and more, depending on room temperature and airflow.

Our 50ml diffuser will last a minimum of 2 months.

To get the most from your diffuser:

• Place it in a well ventilated area, away from direct sunlight or heat.
• Flip the reeds every few weeks to refresh the scent.
• Use fewer reeds for a lighter aroma or more reeds for a stronger fragrance.

The Reeds we provide are natural rattan reeds and not synthetic, our reed diffusers are a simple, yet an elegant way to enjoy the signature oud inspired scents of Nuhr Home every day, long lasting, clean, and beautifully balanced.

Our incense cones are very easy to use.😃

Simply light the cone with a lighter or matches.

Allow the flame to burn for up to 10 seconds, then blow out the flame leaving a red ember at the top of the cone.

The burning cone MUST be placed on a heat proof surface, you can purchase multiples of different burners on our store for use with burning incense cones.

Each cone burns for up to 15 minutes, the scent will however, last many hours thereafter.

We recommend burning the cone in a hallway with open doors to allow the scent to disperse across the house / flat.

Standard shipping is £3.95 and free on orders over £35. We aim to ship all orders within 3 days of receipt with delivery being on a Royal Mail Tracked48 service within 5 working days.

Express shipping is for £5.95 and takes 1-2 working days with the goods being shipped via Royal Mail Tracked24 Service.

International shipping is available. Orders to EU maybe subject to additional duties / import tax levied by the courier which will be the sole responsibility of the recipient.

We do not change any delivery details for the address as entered at the time of the order being placed, if the address is incorrect / incomplete in any way and the parcel is returned back to us via a failed delivery by the courier (please kindly note you can contact our Customer Service Team to amend the delivery address if your parcel has not been shipped, we are unable to alter this post it being handed to the courier) there will be a fee of £3.95 for re-shipping the goods, in the alternative, if a refund is sought, a fee of £3.95 will be levied for the initial shipping as undertaken for all orders.

Our return policy allows you to cancel your order within 7 working days of receipt.

Please email us with your cancellation details and return the products to us within 14 days at your cost.  Please kindly ensure you have your order number and details within the parcel when returning to us to allow us to identify your order.

All goods being returned, will be fully inspected and tested on their return back to our warehouse and refunds will be processed within 14 days of receipt of the goods back, as long as they are in a re-saleable condition.

Damaged or faulty goods can be replaced or refunded, in the unlikely event you receive goods which are damaged in any way, please contact us at customer@nuhrhome.com with images of the goods as received, image of the box and packing slip within the parcel in order for us to investigate the same with a view to resolving the issue promptly.

Returns are not permitted for candles which have been burnt.

Returns are not permitted for perfumes / bodymists / body lotions / body washes or creams due to  hygiene purposes.

Returns are not permitted for goods which have been opened from their original packaging making the items unsaleable .

You can find us at:

Nuhr Home
Unit 7, Bruce Street Business Centre
Bruce Street, Blackburn, BB1 3EE
United Kingdom
Telephone: 07879382551
Email: customer@nuhrhome.com

This is our main location for order collections, customer enquiries, and correspondence (opening times, Monday to Friday 9am to 5pm, Saturday and Sunday 10am to 4pm).

This is also our warehouse address where our goods are manufactured in house.

If you plan to collect your order in person, please wait for your collection confirmation email before visiting to ensure your items are ready.

For any questions before your visit, feel free to contact us, our team will be happy to help.

We are here to help you experience the world of Nuhr Home.

Our team is available Monday to Friday from 9am to 5pm, our warehouse and Shop also remains open Saturday and Sunday from 10am to 4pm.  Please kindly note our customer services team is operation Monday to Friday 9am to 5pm only.

During these hours, you can reach us for any assistance, whether it is help with your order, fragrance recommendations, or general enquiries.

If you contact us outside of these times, do not worry, we will get back to you as soon as we are open again.

At Nuhr Home, we are always happy to help make your experience with us as effortless and enjoyable as possible.  Please feel free to come into our Store during these times where you can enjoy sampling each of our scents if you so wish, to be able to decide on which scent(s) is/are the perfect fit for you.

At Nuhr Home, every fragrance tells a story and our three best selling scents have become icons in their own right.

Haramain captures the essence of spiritual serenity. Fresh, uplifting and deeply comforting, it combines gentle florals with soft woody undertones, a scent that feels pure, peaceful, and timeless.

Rose & Oud is our signature blend of classic beauty and modern luxury. The sweetness of rose meets the depth of oud, creating a scent that is both romantic and powerful, perfectly balanced for any space or occasion.

Dubai embodies opulence and allure. With its rich, smoky Oud base and warm amber notes, it evokes the atmosphere of luxury hotels and golden sunsets, bold, confident, and unforgettable.

Together, these fragrances define what Nuhr Home stands for: luxury that lingers, memories that last.

Yes, all of our fragrances are beautifully unisex.

At Nuhr Home, we believe that scent has no gender, only personality. Each of our carefully crafted fragrances are designed (having been specifically created by us and are specifically unique to us) to evoke a feeling of luxury, calm, and sophistication that anyone can enjoy, regardless of gender.

Our signature blends of Oud, Amber, Rose, Musk, and Sandalwood are inspired by timeless Middle Eastern Oud perfumery known for its balance of warm, woody depth and soft, floral notes. This harmony makes every scent in our collection equally appealing to both men and women.

Whether you are drawn to the rich intensity of Oud Arabia, the fresh, uplifting tones of Haramain, the captivating warmth of Dubai or our ever loving Rose & Oud, each fragrance tells its own story, elegant, refined, and suitable for all.

At Nuhr Home, scent is about how it makes you feel, not who its for.

On signing up to our newsletter you will be eligible for a 10% discount on eligible items (full priced items) which you will receive via email post sign up.In the event you have a discount code and not been able to utilise this, on contacting us customer services team, we will refund the 10% discount for your order retrospectively if applicable.Please note that this code cannot be used again and may invalidate any future orders. Please email customer@nuhrhome for this.Please note a discount code will not work on already reduced, sale, bundle value or already discounted offers.